FAQs

Support

How can I contact you?
Please click on the Contacts page of the website and choose the following options:
  • call us from Monday to Friday, 9-5pm;
  • write to us;
or contact a member of staff directly by accessing our Key Staff page.
How do I reset my password?
Please click on Reset password on the Login page of the website and follow the instructions.
How do I change the username / email I use to login?
Please click on Reset username / email on the Login page of the website and follow the instructions.

FAQs